Before You Order

A few quick checks can help make sure you receive the right item and avoid delays.

1. Verify Compatibility

For replacement lenses, nose pads, temple parts and other model-specific accessories, check the brand, model number and size on your original frame before ordering. Match those details with the compatibility information on the product page.

2. Review the Selected Variant

Colors, sizes, quantities and lens features can vary by option. Review the selected variant and product description before checkout.

3. Check Your Contact and Shipping Details

Please enter an email address you can access and double-check your shipping address before placing the order. If you need to request an address change or cancellation, contact us as soon as possible.

4. Track Your Order

After shipment, tracking information will be sent by email. You can also use our Track Order page.

5. Need Help?

For product compatibility, order, delivery or return questions, email dollgerwu@gmail.com. Include your order number when applicable so we can locate your order more quickly.

Please also review our Shipping Information and Returns & Refunds pages before ordering.