Contact Us

Business Identity & Contact

EBJDE is an individually operated online store. Operator: Daven wu.

Business address: Room 101, Songhua Building, Minzhi Subdistrict, Longhua District, Shenzhen, Guangdong 518131, China.

营业地址：广东省深圳市龙华区民治街道松花大厦101号房间，中国，邮编518131。

This is our business contact address. Please contact us before returning an item to receive return instructions and the correct return address.

We’re here to help. Choose the right team below so your message reaches the right place and we can respond more efficiently.

Questions before ordering, including replacement lenses, nose pads, temple tips, eyewear accessories, sizing, fit, or model compatibility.

Email: hello@ebjde.com. You can also reach our main support inbox at support@ebjde.com for product and fit questions.

For compatibility questions, please include the frame brand, model number, size, and clear photos whenever possible.

For order status, shipping, tracking, address-change requests, or cancellation requests.

Email: orders@ebjde.com

Please include your order number and the email address used at checkout.

For return requests, exchanges, refunds, damaged items, defective products, or incorrect items.

Email: returns@ebjde.com

Please include your order number, the reason for your request, and clear photos when the item is damaged, defective, incorrect, or incompatible.

For wholesale, distribution, supplier, media, brand, or other commercial partnership inquiries.

Email: contact@ebjde.com

For creator collaborations, affiliate partnerships, product reviews, promotional campaigns, and marketing opportunities.

Email: marketing@ebjde.com

Email support@ebjde.com. We’ll route your message to the appropriate team.

We aim to respond as quickly as possible during business days.